Frequently asked questions
About our Products
What makes OdorCare different from regular air fresheners?
OdorCare doesn’t mask smells — it eliminates them at the molecular level. Our plant-based surfactants and natural minerals neutralize odor molecules instead of just covering them with perfume.
What types of odors do OdorCare products eliminate?
OdorCare tackles pet odors, smoke, mildew, garbage, mustiness, and cooking smells — anywhere unwanted odors linger.
Can I use OdorCare on fabric or carpets?
Yes. The Ready-to-Use Trigger Sprays are safe for most fabrics and soft surfaces. Always test a small area for colorfastness before full application.
Science & Ingredients
How does OdorCare eliminate odors?
OdorCare neutralizes odor molecules by altering their chemical structure so they can no longer be detected. Volcanic minerals and activated charcoal further absorb airborne particles for continuous odor removal.
What role does volcanic rock play in odor removal?
Volcanic rock is naturally porous, allowing it to trap and neutralize odor molecules without fragrance. It’s ideal for long-term freshness in enclosed spaces. Every few months, lay it in the sun to release trapped odors and recharge its absorption power.
What’s the difference between gel crystals, solids, and concentrates?
- Gel Crystals: Continuous odor absorption for up to 90 days.
- Solid Absorbers (Activated Charcoal): Natural, fragrance-free control for sensitive areas.
- Concentrates: High-strength cleaning and deodorizing for large or tough jobs.
Usage & Performance
How long do the gel crystals last?
Gel crystal odor absorbers typically last up to 90 days, depending on room size, airflow, and humidity.
These are ideal for enclosed or high-odor spaces like closets, bathrooms, laundry rooms, garages, basements, boats, and RVs.
Volcanic rock is naturally porous, allowing it to trap and neutralize odor molecules without fragrance. It’s ideal for long-term freshness in enclosed spaces. Every few months, lay it in the sun to release trapped odors and recharge its absorption power.
Can I pour the OdorCare Concentrate into my laundry?
Yes! Adding a small amount (about ½ cup per load) of the OdorCare Clean & Fresh Concentrate to your wash cycle helps neutralize stubborn odors from gym clothes, pet bedding, and towels. Always follow your machine’s care instructions.
How can OdorCare help control odors in garbage cans?
For garbage cans and bins, spray OdorCare Ready-to-Use Trigger Spray directly on the inside after cleaning or place a Solid or Gel Absorber near the area for ongoing odor control. It keeps the space fresh between trash days.
Can I refill or reuse the containers?
Some OdorCare containers are recyclable or refillable. Check the label for specific recycling or refill options.
Will OdorCare work for smoke or strong chemical odors?
Yes. OdorCare’s molecular-level odor neutralizers target tough odors like smoke, fuel, and mildew — not just everyday smells.
Purchasing & Availability
Where can I buy OdorCare?
OdorCare will be available at select Lowe’s stores nationwide, as well as OdorCare.com, Amazon, and Walmart.com.
Do you offer bulk or commercial sizes?
Yes — 1-gallon concentrates are ideal for janitorial, hospitality, and facility maintenance. Contact our team for wholesale inquiries.
Do you offer coupons or special promotions?
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