Terms of service

OdorCare Terms of Service

Last Updated: December 30, 2025

These Terms of Service (“Terms”) govern your access to and use of OdorCare.com and any related services, content, features, or purchases provided by OdorCare (“OdorCare,” “we,” “our,” or “us”).

By accessing or using our website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the site.

  1. Use of the Website

You agree to use OdorCare.com only for lawful purposes and in a manner that does not:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Interfere with site functionality or security
  • Attempt to access systems or data without authorization

We may suspend or restrict access to the site at our discretion.

  1. Product Information & Availability

We make reasonable efforts to ensure product descriptions, pricing, and availability are accurate. However:

  • Products may be updated, modified, or discontinued
  • Prices may change without notice
  • Colors and packaging may appear differently on screen

We reserve the right to limit quantities or cancel orders where necessary, including suspected fraud or errors.

  1. Orders & Payments

When you place an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method
  • Orders are subject to acceptance and availability

Payments are processed securely through third-party providers. We do not store full credit card numbers.

We reserve the right to refuse, cancel, or adjust orders in the event of pricing or listing errors.

  1. Shipping, Returns & Refunds

Shipping timelines and rates are provided at checkout or on our website.

Our return, exchange, or refund policies are described in our Returns Policy (if applicable). By placing an order, you agree to those terms.

  1. Intellectual Property

All content on OdorCare.com — including text, images, graphics, product descriptions, logos, and design — is owned or licensed by OdorCare and protected by intellectual property laws.

You may not:

  • Copy, reproduce, or distribute site content
  • Modify or create derivative works
  • Use our trademarks without permission

Personal, non-commercial browsing is permitted.

  1. User Submissions & Reviews

If you submit reviews, photos, testimonials, or other content, you grant OdorCare a non-exclusive, royalty-free license to use, display, reproduce, and distribute that content for marketing and business purposes.

You agree that submitted content will not be:

  • False, misleading, or infringing
  • Offensive, unlawful, or harmful
  • Generated by automated or deceptive means

We may remove content at our discretion.

  1. Third-Party Services & Links

Our website may include links or integrations with third-party tools, platforms, or websites.

We are not responsible for:

  • Third-party content or services
  • Privacy practices or policies
  • Availability or performance of external sites

Use of third-party services is at your own discretion.

  1. Disclaimer of Warranties

OdorCare.com and its content are provided on an “as-is” and “as-available” basis” without warranties of any kind, whether express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Accuracy or completeness
  • Non-infringement

We do not guarantee uninterrupted or error-free operations.

Some jurisdictions do not allow warranty exclusions, so these limitations may not apply in all areas.

  1. Limitation of Liability

To the fullest extent permitted by law, OdorCare and its affiliates will not be liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of revenue, data, or business
  • Claims arising from your use of the website or products

Our total liability for any claim will not exceed the amount paid for the product or service giving rise to the claim.

Some jurisdictions do not allow limitation of liability, so these limits may not apply in all cases.

  1. Indemnification

You agree to indemnify and hold harmless OdorCare, its employees, partners, and affiliates, from any claims or damages arising out of:

  • Your use of the site or products
  • Violation of these Terms
  • Violation of any rights of a third party
  1. Governing Law

These Terms are governed by the laws of the State of [insert state], without regard to conflict-of-law principles.

Any disputes will be resolved in the courts located within [insert jurisdiction], unless otherwise required by applicable law.

  1. Changes to These Terms

We may update or modify these Terms from time to time.

When changes are made, we will update the “Last Updated” date above. Continued use of the site constitutes acceptance of the revised Terms.

  1. Contact Us

If you have questions about these Terms, please contact us:

OdorCare Customer Support
Email: info@odorcare.com
Mailing Address: 4001 Performance Road, Suite 300, Charlotte, NC 28214